In the world of work today, especially in the hospitality industry it honestly feels like slavery has not been abolished. I'm speaking from experience and not on something I heard. I would like all managers to read the information below that I received off eHow.com. Maybe some of you need to be reminded of what it is to be a manager.
About Effective Management Skills
Effective management skills are always essential in any business, regardless of the type or size. A required skill package includes the ability to work with people and to be a team player, an aptitude for finance, a knack for efficient time-management and a talent for solid planning.
Benefits
People Skills are Important
Normally, people with effective management skills are successful whether they are in production, marketing, human resources, finance or other types of jobs. Success may be measured by progression up the corporate ladder, periodic salary increases, bonuses or a combination of these rewards. If a person owns the business, a reward for effective management can be bigger profits. The biggest reward for use of effective management skills is the satisfaction of doing a job successfully.
People Management
Manage Time Efficiently
In effective business management, good people skills are required for day-to-day interactions with peers, supervisors, employees and customers. It is important to create team spirit among peers so everyone works efficiently to achieve desired results. A supervisor must build good rapport with his employees so that they strive hard to accomplish goals as a team.
Salesmanship is a people skill necessary for selling projects or ideas to management. A relationship with supervisors should exist where an employee is considered honest, capable and accurate. This same relationship needs to exist with customers. The consumer wants to deal with people he feels he can trust to deliver his needs in a timely manner.
When dealing with other people, a person must be a good listener and show interest in what is being said.
Time Management
Track Expenses & Income
Efficient use of time is a primary part of effective management skills. Timely execution of small tasks make a successful day. Most paper, whether hard copy or electronic, should be moved across the desk one time. If a piece of mail does not require a response by the receiver, then It should either be tossed in the waste basket, filed for future use or passed on to the appropriate person for action.
Effective business management entails using the most efficient method of communication for each situation, whether it be email, fax, telephone call or written material. Although it is sometimes necessary or appropriate, personal visits are the least efficient method of communication.
Conducting meetings in a timely, efficient manner is a necessary management skill. In most cases, a meeting announcement should be delivered to expected attendees at least one week in advance. The announcement should include a request for an immediate confirmation of attendance, purpose of the meeting and the expectations. An agenda should be attached to the announcement clearly outlining discussion topics and who will lead each discussion. On the agenda, time needs to be allocated for each discussion point. During the meeting, the agenda needs to be strictly followed. The meeting chair must keep each discussion within the time limit and disallow any discussion that does not pertain to the agenda. Precise minutes need to be prepared which outline accomplishments of the meeting. These minutes should be distributed to all attendees and appropriate management.
Financial Management
Planning is a Constant Process
Regardless of the job, effective business management skills include an understanding of business finance. Business records must reflect an accurate accounting of expenses against the budget and must be used in making management decisions. These records serve as a measurement of efficiency.
Planning
Last, but not least, is the planning portion of effective business management skills. Before a company is even started, a business plan needs to be prepared. This document should include marketing and financial plans and set direction for how the company will be operated. Completion of a business plan, before money is spent on organizing a company, will give indications of whether the venture can be expected to be profitable. After a company opens its doors for business, planning and execution of these plans must be continued to keep the business on course. It is also important for each team or department to maintain annual plans. These plans should include goals and objectives for the year and this plan should be followed in selection of tasks and responsibilities.
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